The payment for the products offered in the shop takes place via prepayment, Paypal or credit card.
Please place an order to transfer the amount to our bank account. Once we have received the amount, your order will be processed.
For more information about payment by prepayment, you will receive by mail.
Please indicate your name, your customer number and your order number in the transfer text is correct to ensure a rapid settlement (for example, Max Mustermann, customer number 44, order number 183).
Please note that due to the speed of transfer channels between the banks, the payment may take 4-5 working days.
If there is no payment on our account when paying with prepayment 10 days after the order, we reserve the right to cancel the order process.
Once the order process has been completed with PayPal, we will process the order as soon as possible and send it to you.
Once the order process has been completed by credit card, we will process the order as soon as possible and send it to you.
The billing of the website via credit card is done by:
HUELLEMANN & STRAUSS ONLINESERVICES S.à r.l.
1, Place du Marché
L-6755 Grevenmacher R.C.S. Luxembourg B 144133
The shipping costs are calculated per package per order.
Shipping is by UPS. Non-packable items are shipped by freight carrier, otherwise the shipping costs are as follows:
|up to 5 kg||9,00 EUR plus VAT|
|up to 10 kg||10,15 EUR plus VAT|
|up to 15 kg||11,20 EUR plus VAT|
|up to 20 kg||12,35 EUR plus VAT|
Austria, Belgium, Luxembourg, Netherlands, Poland:
|up to 5 kg||12,71 EUR plus VAT|
|up to 10 kg||14,77 EUR plus VAT|
|up to 15 kg||16,18 EUR plus VAT|
|up to 20 kg||17,85 EUR plus VAT|
Denmark, France, Great Britain, Italy:
|up to 5 kg||14,66 EUR plus VAT|
|up to10 kg||17,84 EUR plus VAT|
|up to15 kg||21,06 EUR plus VAT|
|up to 20 kg||26,80 EUR plus VAT|
Finland, Ireland, Sweden, Spain:
|up to 5 kg||17,06 EUR plus VAT|
|up to10 kg||22,20 EUR plus VAT|
|up to15 kg||26,18 EUR plus VAT|
|up to 20 kg||30,66 EUR plus VAT|
If your country and / or the weight of your order is not listed, please contact us at firstname.lastname@example.org.